Shipping Policy

Last updated: July 6, 2026

Processing Times

Orders are typically processed within 1–5 business days. Custom or made-to-order items may require additional production time before shipment, which is noted at the time of purchase where applicable.

Delivery Estimates

Delivery times vary by destination and carrier, and typically range from 3–10 business days after shipment within the United States. Delivery estimates are provided in good faith but are estimates, not guarantees — carrier delays, weather, and other factors outside our control can affect delivery dates.

Tracking

When your order ships, you will receive a tracking number by email where available. Please allow 24–48 hours for tracking information to update after shipment.

Address Accuracy

Please verify your shipping address carefully at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an address error, contact us as soon as possible — we will do our best to correct it before the order ships.

Carrier Delays

Once a package is with the carrier, transit times are outside our direct control. If your package appears significantly delayed, contact us and we will work with the carrier on your behalf.

Lost Packages

If tracking shows no movement for an extended period, or your package appears lost, contact us at care@chainlinkessentials.com. We will open an inquiry with the carrier and, where appropriate, arrange a replacement, reshipment, or refund in line with our Refund, Return & Replacement Policy.

Damaged Shipments

If your order arrives damaged, please keep the item and packaging, take photos, and contact us within 14 days of delivery. See our Refund, Return & Replacement Policy for how damage claims are handled.

Questions

For any shipping question, contact us at care@chainlinkessentials.com. We respond to every inquiry, typically within one business day.